FRND hiring Customer Support Executive - Tamil in Bangalore, Tamil Nadu in Tamil Nadu, India | LinkedIn (2024)

FRND hiring Customer Support Executive - Tamil in Bangalore, Tamil Nadu in Tamil Nadu, India | LinkedIn (2)

Customer Support Executive - Tamil in Bangalore, Tamil Nadu

FRND Tamil Nadu, India

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FRND Tamil Nadu, India

1 week ago

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Key ResponsibilitiesIssue Resolution:

  • Investigate and promptly resolve user issues on the FRND platform with efficiency
  • Collaborate across teams to address both technical and non-technical concerns effectively

Customer Engagement

  • Engage with users through email, chat, and phone to ensure a positive and supportive experience
  • Proactively gather user feedback to drive continuous improvement

Documentation

  • Maintain detailed records of user interactions, feedback, and issue resolutions
  • Contribute to building a comprehensive knowledge base to empower users with self-service solutions

Product Knowledge

  • Keep up-to-date with the latest features and functionalities of the FRND platform
  • Offer guidance to users on how to optimize their experience and leverage platform benefits effectively

About Company: FRND is a one-of-a-kind audio dating app for Bharat. At FRND, we are working on exciting ice-breaking features, virtual gifting, & international growth with a first-principles approach leading to high engagement and high-revenue products. FRND is funded by India Quotient and Elevation Capital and has closed a Series A funding round led by Krafton.

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Public Relations, Product Management, and Management
  • Industries

    Advertising Services

FRND hiring Customer Support Executive - Tamil in Bangalore, Tamil Nadu in Tamil Nadu, India | LinkedIn (9) FRND hiring Customer Support Executive - Tamil in Bangalore, Tamil Nadu in Tamil Nadu, India | LinkedIn (10) FRND hiring Customer Support Executive - Tamil in Bangalore, Tamil Nadu in Tamil Nadu, India | LinkedIn (11)

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