KACE Systems Management Appliance 14.0 Common Documents (2024)

View items in Software page inventory

You can view items that have been added to inventory on the Software page. If the Organization component is enabled on your appliance, you view Software page inventory for each organization separately.

1.	Go to the Software list:

a.	Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.

b.	On the left navigation bar, click Inventory, then click Software.

Tracking changes to inventory settings

If History subscriptions are configured to retain information, you can view the details of the changes made to settings, assets, and objects.

This information includes the date the change was made and the user who made the change, which can be useful during troubleshooting. See About history settings.

Adding and deleting applications in Software page inventory

Add applications to Software page inventory manually

You can manually add applications to the Software page inventory list as needed.

Usually, it is best to have applications added to the appliance inventory automatically, than to add applications to the appliance manually. However, adding applications manually is useful if you want to add an application that is not currently installed on managed devices. You can manually add the application, then create a Managed Installation for it, and deploy it to managed devices.

If you add applications manually, you might want to include a Custom Inventory rule so that information about the applications is current and packages are not reinstalled each time Agents check in. See Writing custom inventory rules.

TIP: Applications that are added manually are displayed on the Software page, but they are not displayed on the Software Catalog page. You cannot add applications manually to the Software Catalog page.

1.	Go to the Software Detail page:

a.	Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.

b.	On the left navigation bar, click Inventory, then click Software.

c.	Select Choose Action > New.

2.	Provide general information: Name, Version, Publisher.

For proper downstream reporting, enter this information consistently across software inventory.

3.	Provide the following information:

Option

Description

Assign To Label

(Optional) The label associated with the item.

Notes

Any additional information you want to provide.

Supported Operating Systems

The operating systems on which the application runs. Applications are deployed only to devices with the selected operating systems.

1.	Click Manage Operating Systems.

2.	In the Operating Systems dialog box that appears, select the OS versions in the navigation tree, as applicable.

You have an option to select OS versions by their family, product, architecture, release ID, or build version. You can choose a specific build version, or a parent node, as needed. Selecting a parent node in the tree automatically selects the associated child nodes. This behavior allows you to select any future OS versions, as devices are added or upgraded in your managed environment. For example, to select all build current and future versions associated with the Windows 10 x64 architecture, under All > Windows > Windows 10, select x64.

Custom Inventory Rule

(Optional) The custom inventory rules to apply to the application. Custom inventory rules enable you to detect applications and other items on a device and capture details for reporting.

For example, the appliance first verifies whether an application is present on a device before deploying that application. In some instances, however, installed programs do not register in Add/Remove Programs or in standard areas of the registry. In such cases, the appliance might not be able to detect the presence of the application without additional information from the administrator. Therefore, the appliance might repeat the installation each time the device connects. Custom Inventory rules can prevent this.

The following rule verifies that the version of the Network Associates VirusScan installed on a device is newer than a given version before deploying it:

RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\VirusScan Engine\4.0.xx,szDatVersion,4.0.44)

See Getting values from a device (Custom Inventory Field).

4.	Next to Upload and Associate File, click Browse or Choose File to locate a file, then click Open or Choose.

To distribute applications using Managed Installations or File Synchronizations, you need to associate the actual application files with the application.

5.	To prevent the file from being copied to Replication Shares, select Don’t Replicate Associated File.

This is useful for large files that you do not want users to install from Replication Shares, such as software suites.

6.	Optional: Select a Category and Threat Level for the software.

7.	Click Save.

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KACE Systems Management Appliance 14.0 Common Documents (2024)

View items in Software page inventory

View items in Software page inventory

Tracking changes to inventory settings

Tracking changes to inventory settings

Adding and deleting applications in Software page inventory

Adding and deleting applications in Software page inventory

Add applications to Software page inventory manually

Add applications to Software page inventory manually

References