Services and amenities | Chicago O'Hare airport (2024)

WI-FI

Unlimited free Wi-Fi internet access is available in all terminals (pre- and post-security). Passengers should connect to"Boingo Hotspot" or "_Free_ORD _Wi-Fi" networks. Launch your internet browser and then you must load a new non-https URL to prompt the Wi-Fi access page to load. Under ORD Free Unlimited Wi-Fi, choose “Watch Ad to Connect”

Power Stations

Power Stations can be found in all terminals and are free of charge. They are seated workstations with counter space and AC outlets, providing travelers with an area to recharge electronic devices such as smartphones, laptops and other electronic devices.

Banking Services

Seaway Bank is present at the airport with banking services including foreign currency exchange services. For further information call (773) 462-0604
Location and services
Terminal 1 [Gates C18 & B10] Currency Exchange - Terminal 2 [Gate F1 in Mall Hall] Full Banking Services, Currency Exchange - Terminal 3 [Gate K10] Currency Exchange - Terminal 5(Upper and Lower Level) Currency Exchange

Business Center

The on siteHilton Chicago O'Hare Airport Hotel offers meeting rooms,catering, event planning and a full-service business center offering fax, copying, and packaging and shipping services.

Spa Center

Chair massage, hand, leg and foot massage treatments are available, as well as full body Swedish and deep tissue massage. Manicures and pedicures, polish changes and soak off services. are available too.

Location - Terminal 1, Concourse B, Gate B12
Hours - Everyday until 6 pm
Tel - (773) 686-8014

Image from Youtube

Multi-Modal Facility (MMF)

The O'Hare Multi-Modal Facility (MMF) is used to concentrate the airport's ground transportation operations in one central access point. In this big building passengers can access to allairport rental caroperations and the economy parking Lot F. It is located at the southeast corner of Zemke and Mannheim Roads.

The MMF includes Multi-level fueling at Quick–Turn-Around (QTA), electric charging stations, over 2,600 parking spaces, mother's rooms, Service Animal Relief Area,ATS and CDA bus services, Regional Bus Services, food, beverage and merchandise

Art exhibitions

At O’Hare Airport there is a Public Art Program with lots of paintings, sculptures and art pieces exhibit through the airport facilities.

Traveling with Kids

Family Lounge
It is located in Terminal 2, main hall, just beyond security, and offers a space for children to play with toys, climbing structures, funhouse mirrors and airport-themed video games.

Mothers Rooms
The rooms offers a exclusive space for mothers who are breastfeeding their children and would prefer to do so in a private setting. Rooms offer a comfortable space along with a sink and wash area.

Terminal 1:B Concourse | Gate B10
Terminal 2:F Concourse, Crossover Between Gates E5 and F9
Terminal 3:Rotunda, next to the Yoga Room and Urban Garden
Terminal 3:Concourse L | Gate L6
Terminal 5:Concourse M | Gates M8, M20, M32, M37
Multi-Modal Facility:2 Locations on Level 1 - North and South Side

On the other hand, lactation pods can be found in Terminals 1, 2 and 3.

All Gender Toilets
They can be found in most terminal restrooms and also in the multimodal facility. These restrooms can be used as diaper changing spaces for infants and young children.

Hilton Health Club

If you have some time before you flight and wish to exercise or relax before, then you are able to become a day member at the Hilton Athletic Club and enjoy their facilities including a fitness area, steam room, sauna, lap pool, and full-service locker rooms.

Location
Inside theHilton Chicago O'Hare Airport Hotel, directly across from the domestic terminals (1, 2 & 3). Frp, Terminal 5 you can access via theAirport Transit System.

USO

USO lounges are exclusive areas for active military personnel and their dependents, and offer free refreshments, quiet and children's rooms, emergency and travel assistance, information and referrals at O'Hare International Airport.

Locations
Terminal 2, Mezzanine Level, pre-security. Open: 9 a.m. - 5 p.m. / (773) 686-7396
Terminal 3, Mezzanine Level of the Rotunda, G Concourse, post-security. Open 9 a.m. - 5 p.m. / (773) 601-9500

Passenger Paging

Airlines can locate passengers and announce messages at the corresponding airline's terminal. Please contact the airline directly for paging assistance.

Chapel

Passengers will find a Chapel for all those who want to have a relaxation moment at the Airport. Located in Mezzanine level, at Terminal 2.

Yoga Room

Passengers will find a special space to practise yoga, relaxation and meditation, with exercise mats, among others. Service hours: every day from 6:00am to 10:00pm.Location: Terminal 3, Mezzanine Level.

Services and amenities | Chicago O'Hare airport (2024)

FAQs

How long does it take to get through security at O'Hare? ›

Always allow at least 20 minutes for security, but you can do a same-day check of screening line times at: http://www.whatsbusy.com/airport. Only the Terminal 5 TSA checkpoint is open 24 hours. Terminal 1, 2, and 3 checkpoints are open from approximately 4 am -11 pm.

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How early should you arrive at O'Hare airport? ›

Larger airports, such as O'Hare and Midway in Chicago, ask that passengers arrive at least 90 minutes prior to departure especially if a traveler needs to go to the check-in counter for any reason (i.e., check baggage, etc.).

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How long does it take to clear customs at O'Hare? ›

Security and Customs at ORD

It is generally advised to arrive at least 90 minutes before a domestic flight and 2-3 hours before an international flight.

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Is 1 hour enough time to get through airport security? ›

"The two-hour recommendation is fairly standard across the industry," says Heather Lissner, Phoenix Sky Harbor International Airport spokesperson. "We recommend the two hours so that travelers have enough time to get dropped off or park their cars, check their bags and get through security to their gates."

How early do you have to be at the airport if you have checked in online? ›

If you've checked in online and are only travelling with hand luggage, Jet2 says you can speed through the process in just 90 minutes. The airport itself generally recommends that you allow two hours to go through security after check in, but following your airline's guidelines here will see you through safely.

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What is too early to arrive at airport? ›

Massport's official suggestion for airport arrival times is the same as most other airports: arrive two hours before departure for domestic flights and three hours before for international flights.

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What is the liquid rule at Chicago airport? ›

These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. Placing these items in the small bag and separating from your carry-on baggage facilitates the screening process. Pack items that are in containers larger than 3.4 ounces or 100 milliliters in checked baggage.

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Does O'Hare have TSA PreCheck? ›

CLEAR ORD | O'Hare International Airport. Get to your gate faster with your CLEAR Plus Membership. Complete your biometrics, enroll in TSA PreCheck^®, and add family members to your account.

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Is 1 hour enough to clear customs? ›

International flights require longer connections as you will often have to go through immigration and customs upon arrival. For international layover flights booked on one airline, two hours is often recommended to make your connection.

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Does clear let you skip customs? ›

Clear is a private program that lets you breeze through security clearance at airports and some other venues while Global Entry is a government program that speeds you through U.S. customs formalities upon arrival into the U.S.

Do you go through customs when leaving the US? ›

In most cases, you'll go through customs and immigration after your flight first arrives in a new country, but there are exceptions. For example, some countries have mutual agreements intended to help speed travelers through the process, so you may go through customs and immigration before you board.

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Why are there goats at O Hare airport? ›

A new program will cut emissions, fuel use and labor costs for landscaping at O'Hare because it employs goats to do the job. As your airplane takes off or lands you might notice a herd of 25 goats grazing nearby, hired by the Chicago Department of Aviation.

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Is O Hare a confusing airport? ›

ORD is a large and bustling airport, with four numbered passenger terminals from one to five, skipping number four entirely. While this isn't terribly confusing, the airport's signage could be improved to make navigating between terminals and finding amenities easier for travelers.

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Why are people sleeping at O'Hare? ›

Migrants stay in a makeshift shelter at O'Hare International Airport, Sept. 20, 2023, in Chicago. Hidden behind a heavy black curtain in one of the nation's busiest airports is Chicago's unsettling response to a growing population of asylum-seekers arriving by plane.