Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Portland come from postal codes 04103, 04101, 04102 and 04105.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 271,037 ratings
Thank you!
Problems in the last 24 hours in Portland, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Spectrum
Spectrum is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Portland, Cumberland County, Maine
The most recent Spectrum outage reports came from the following cities:Portland, Westbrook, South Portland, Scarborough, Biddeford, Saco, Ocean Park, Yarmouth, Cumberland Center and Windham Center.
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| City | Problem Type | Report Time |
|---|---|---|
 Portland | TV | |
| Westbrook | TV | |
| South Portland | Internet | |
| Portland | TV | |
| Portland | TV | |
| Scarborough | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Portland, Maine
Latest outage, problems and issue reports in Portland and nearby locations:
- flip6puma (@flip6_puma) reported fromPortland, Maine
@WhosToonie @Ask_Spectrum So horrible the just shut off phones with no details or status updates to what is happening! I don't care if the messed something up if they would just be honest and forthcoming with the info to the millions affected!
- Mike "Listen to the doctors" Tremblay 🏳️🌲 (@mtrem2) reported fromYarmouth, Maine
@Ask_Spectrum outage here in 04096
- Ethan (@EthanLow16) reported fromNorth Windham, Maine
@Ask_Spectrum is there an outage in my area? 04062
- Mike "Listen to the doctors" Tremblay 🏳️🌲 (@mtrem2) reported fromYarmouth, Maine
@GetSpectrum outage 04096 no internet or cable
- TheJTizzle (@TheJTizzle) reported fromSouth Portland Gardens, Maine
@GetSpectrum Wokeup and my internet is down. Have spent over an hour waiting to talk with a human and i just got disconnected from your support service. What do I need to do to just talk to a ******* human to get your **** up fixed?
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an Internet and cable outage in Portland Maine right now? Both out about an hour ago way after the storm passed here!
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum this sucks because some of us have to work and calling #Spectrum customer service and hearing automated voice saying we are doing an upgrade??? Come on people internet is needed in Portland Maine what are you doing???
- Piccles (@Piccles62) reported fromWestbrook, Maine
On top of all the normal reasons monopolies are bad, currently EVERYONE in large sections of two states has no internet, because incompetent @GetSpectrum is the only option.
- Kurt Graser (@kurtgraser) reported fromPortland, Maine
@Ask_Spectrum having internet issues. Is there an outage in Portland ME or is it just my home system? I rebooted everything and it’s still not working
- Kings Floyd (@kings_floyd) reported fromCape Elizabeth, Maine
Things I tried accepting today:-Maine does not have COVID priority for #DisCo #Vaccine-@GetSpectrum cable is not working, and they keep telling us it’s @NETGEAR (and Vice versa)Things I actually accepted today: 😑😐😑
- Michael Dumas (@michaelbdumas) reported fromPortland, Maine
@Ask_Spectrum howdy. Checking to see if my area has internet outage. It has been down since the storm last evening.
- Kurt Graser (@kurtgraser) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine?
- Ryan Fecteau 🏳️🌈 (@RyanFecteau) reported fromBiddeford, Maine
Hey @GetSpectrum, I understand you’ve posted a notice that people “may be experiencing” an internet outage. I may be wondering if we’ll get a discount for the downtime given how much we already pay.
- Brad Adams (@BradAdamsTMC) reported fromOld Orchard Beach, Maine
@Ask_Spectrum I did call in. We were on the phone for 2 hours on Thursday and 4 hours today. Are you telling me this is the best Spectrum can do and all customers should expect to be passsed around to multiple departments and spend 4 hours on the phone to get simple issues solved?
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
- Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
- Brad Adams (@BradAdamsTMC) reported fromSaco, Maine
@GetSpectrum on the phone now going on 2 hours simply trying to upgrade our internet service. My wife was on phone for 2 hours on Thursday and thought she had taken it. Worst service I’ve experienced in a long time.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- AJ, still gay 🏳️🌈 (@NYC_AtotheJ) reported
I love how @Ask_Spectrum has a monopoly on Harlem NYC and provides terrible basic service which forces you to upgrade in order to be able to work from home and then insanely jacks up the prices on you every year.
- burner phone (@belong2dastreet) reported
@Ask_Spectrum internet down 91402
- mads (@madelyn_grace15) reported
I would be better off getting actual communicated help from Helen Keller than a sales assistant at @GetSpectrum
- AJ, still gay 🏳️🌈 (@NYC_AtotheJ) reported
Especially after the last year we’ve had when people HAD to work from home but the @Ask_Spectrum network was going down multiple times a week for hours at a time all of last summer. Loved using my phone’s hotspot while AT HOME to get internet.
- J-Gooz (@gooz3585) reported
Every damn month @GetSpectrum plays this game. It won’t work well after you pay your bill, but when it’s time got their money it works wonders. Y’all want me to pay $70 for this trash? Y’all gotta do better than that, as we live in a world where we need WIFI nonstop
- Zylo WolfBane (@ZyloWolfBane) reported
@Ask_Spectrum There's not really anything you can do, it's a planned maintenance according to your automated service I called. Perhaps pass along to whomever needs to hear it that a service that warns customers about maintenance would be nice.
- blagblare (@blagblare) reported
@ZyloWolfBane @Ask_Spectrum Legit did a service address changed and 5 hours later, I get a sales call trying to jam TV service down my throat. Just here for Internet access and that’s it!
- mikelbgordon (@mikelbgordon) reported
@Ask_Spectrum is there an Spectrum internet outage in 90069?
- puf (@pufisgod) reported
@realtoyvomit @GetSpectrum Hey! They didn’t rig ****!
- Dr. B (@colliebsmommy42) reported
@Ask_Spectrum is there an outage in St. Louis? My internet went out.
